Cherish Days – Privacy Policy
Effective Date: 01.01.2025
1. What We Collect
When you use our website or make a purchase, we may collect the following personal information:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely through third-party payment providers — we don't store card details)
- Uploaded photos and images (if you use our photo printing service)
- Any communication you have with us
We may also collect non-identifiable information such as browser type, time zone, and website usage via cookies or analytics tools.
2. Uploaded Photos & User Content
If you upload photographs to be printed by Cherish Days:
- Your photos are private. We do not share, publish, or use your images for marketing or any other purpose without your explicit consent.
- Your stories stay yours. We deeply respect the personal moments our products help preserve.
- We do not accept inappropriate content. We reserve the right to refuse, cancel, or exclude any uploaded content that contains:
- Sexualized imagery
- Violent, abusive, or hateful content
- Anything we believe violates Australian law or community standards
Our team reviews submitted files during production. If rejected, we'll contact you and issue a refund where appropriate.
3. How We Use Your Information
We collect personal information to:
- Fulfill your orders and provide customer support
- Communicate with you about your order or account
- Improve our products, services, and website
- Send occasional updates or offers (only if you have opted in)
You can unsubscribe at any time.
4. Sharing Your Information
We never sell or rent your data. We only share it when necessary:
- With shipping carriers (to deliver your order)
- With payment processors (to process your transaction)
- With website tools and analytics (to improve your experience)
All partners are required to handle your data securely and lawfully.
5. Storing and Protecting Your Data
We use secure technologies and trusted providers to protect your data, including:
- SSL encryption
- Restricted access
- Secure file handling practices for uploaded images
6. Cookies
Our website uses cookies to help it function and understand how visitors use it. You can manage your cookie preferences in your browser settings.
7. Your Rights
Under Australian privacy law, you can:
- Request access to your personal data
- Correct inaccurate information
- Ask us to delete your data (subject to legal requirements)
- Withdraw consent
Email us at hello@cherishdays.com.au to make a request.
8. Changes to This Policy
We may update this policy. The updated version will be published here with the new 'Effective Date'.
9. Contact Us
For any questions about this policy or your privacy, contact us:
Cherish Days
Email: hello@cherishdays.com.au
Website: www.cherishdays.com.au